Refund and cancellation policy

Subscriptions

• You can cancel a Growth or Scale plan at any time from billing. You keep the plan until the end of the period you have paid for.
• We do not refund part-months on a subscription that has already renewed, except where the law requires it.
• If you were charged in error, contact us within 14 days and we will refund the charge in full.

NFC tag orders

NFC tags are made to order and programmed with your product's code, so they cannot be returned for a change of mind once programming has started.

• Before programming starts, you can cancel the order for a full refund.
• If a tag arrives damaged or does not work, contact us within 30 days of delivery. We will replace it or refund it.
• If the wrong quantity or product was programmed because of an error on our side, we will reprogram or refund it.

How refunds are paid

Refunds go back to the original payment method through Stripe. Banks can take several business days to show them.

Contact

Email contact@tapline.store with your order or invoice number. Esipick LLC, 6545 Market Ave. North Ste 100, North Canton, OH 44721, USA.